:root{color-scheme:light;--bg: #f6f1ea;--ink: #0f172a;--muted: #5f6b7b;--panel: #ffffff;--accent: #0d9488;--accent-strong: #0f766e;--danger: #dc2626;--shadow: 0 24px 50px rgba(15, 23, 42, .12);--radius: 20px;--max-width: 920px}*,*:before,*:after{box-sizing:border-box}body{margin:0;font-family:Avenir Next,Segoe UI,sans-serif;color:var(--ink);background:radial-gradient(circle at top,#fff7ed,#f6f1ea 65%,#f1f5f9);min-height:100vh}.ticket-app{min-height:100vh}.ticket-hero{padding:72px 20px 40px;text-align:center}.ticket-hero__content{max-width:760px;margin:0 auto}.ticket-eyebrow{text-transform:uppercase;letter-spacing:.18em;font-size:12px;color:var(--muted);font-weight:700;margin-bottom:12px}.ticket-hero h1{margin:0 0 12px;font-size:clamp(32px,5vw,44px)}.ticket-lead{margin:0 auto;max-width:560px;color:var(--muted)}.ticket-main{padding:0 20px 80px;display:flex;flex-direction:column;align-items:center;gap:24px}.ticket-card{background:var(--panel);border-radius:var(--radius);padding:32px;box-shadow:var(--shadow);width:min(100%,var(--max-width))}.ticket-card h2{margin-top:0}.ticket-muted{color:var(--muted);margin-top:6px}.ticket-form{display:grid;gap:18px;margin-top:24px}.ticket-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px}.ticket-field{display:grid;gap:6px;font-weight:600}.ticket-field span{font-size:13px;color:var(--muted)}.ticket-field input,.ticket-field textarea{border:1px solid rgba(15,23,42,.15);border-radius:12px;padding:10px 12px;font-size:14px;font-family:inherit}.ticket-field input:focus,.ticket-field textarea:focus{outline:2px solid rgba(13,148,136,.25);border-color:#0d948866}.ticket-files{list-style:none;padding:0;margin:0;font-size:13px;color:var(--muted)}.ticket-error,.ticket-success,.ticket-followup{padding:12px 14px;border-radius:12px;font-weight:600}.ticket-error{background:#dc26261f;border:1px solid rgba(220,38,38,.2);color:var(--danger)}.ticket-success{background:#0d94881f;border:1px solid rgba(13,148,136,.2);color:var(--accent-strong)}.ticket-success a{color:var(--accent-strong);word-break:break-all}.ticket-success__meta{margin-top:6px;font-size:13px;color:var(--muted)}.ticket-followup{background:#0f172a0a;border:1px solid rgba(15,23,42,.12)}.ticket-followup pre{margin:8px 0 0;white-space:pre-wrap;font-family:inherit;color:var(--ink)}.ticket-btn{border:none;padding:12px 18px;border-radius:999px;font-weight:700;cursor:pointer;background:var(--accent);color:#fff;justify-self:start;box-shadow:0 12px 22px #0d948840;transition:transform .2s ease,box-shadow .2s ease}.ticket-btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 16px 28px #0d948852}.ticket-btn:disabled{cursor:not-allowed;opacity:.7;box-shadow:none}@media (max-width: 720px){.ticket-card{padding:24px}}